In the field, what we’re doing in real life is coming online and mobile. Delivery did, banking did.
So what’s the next thing that’s
Healthcare officials now want to be able to do real-life care online. So telemedicine.
There is a job that is essential for this telemedicine. I’m the telemedicine coordinator. What kind of job is this? Let’s look into it together.
Remote care is coming up!
When the untact society arrived due to COVID-19, the medical community said that the era of telemedicine is finally coming. Telemedicine refers to “all activities that use technology that can communicate in both directions to deliver necessary medical information and medical services to people who want treatment and counseling regardless of distance.”
Since COVID-19 is an infectious disease, he also argued that telemedicine is necessary to protect medical staff.
In the United States, telemedicine services between medical institutions began in the late 1950s, and in the 1960s, NASA used telemedicine to manage astronauts’ health. Currently, the United States is actively promoting home monitoring service policies for the elderly and low-income families. In particular, as of 2014, one in six US treatments has already been reported remotely.
In Japan, telemedicine has been allowed since 1997. At that time, it was a limited service for residents of remote islands and mountainous remote areas with poor medical access. However, since the Great East Japan Earthquake in March 2011, the number of medical underprivileged areas without doctors has increased due to radioactive contamination, and telemedicine between doctors and patients was allowed in August 2016.
Since China introduced telemedicine for medical reform in 2009, it has also operated various services such as telemedicine and advice, electronic prescription issuance, and drug purchase since 2014. Patients can receive medical treatment through various IT devices and medical equipment such as mobile without having to fall in love with the hospital.
Korea also provided telemedicine services to about 6,000 people from 2014 to 2016, and the data obtained from them is laying the foundation for the spread of telemedicine.
What the remote care coordinator does
In addition to doctors and patients, there are people who are essential for telemedicine. It is a stepping stone and telemedicine coordinator that connects patients and doctors.
The coordinator identifies and connects which doctor is suitable for the patient, and provides medical information (such as past medical records) to the doctor to help the doctor make the appropriate diagnosis.
In the case of visiting medical treatment, when you go to a university hospital, if you ask the receptionist, “Where are you sick?” and talk about the symptoms, they will select a medical department that fits the symptoms.
On the other hand, in the case of telemedicine, when a telemedicine service applied by a patient through telecommunication is received, the telemedicine coordinator conducts initial consultations for treatment.
The telemedicine consultation is conducted by identifying personal medical information such as the reason, symptoms, and medical history for telemedicine, preparing a basic report, and determining whether a doctor’s treatment is necessary or able to be able to respond.
Suggest an appropriate response to future treatment outcomes. Depending on the patient’s opinion, connect a doctor for consultation with a specialist, a follow-up medical service, or provide the patient with the necessary information and provide detailed explanations or training on countermeasures.
It also helps patients manage their health efficiently and ultimately saves patients’ medical expenses and time.
Remote care coordinator as the person concerned.
Unexpectedly, telemedicine coordinator in Korea is a job that started in 1988.
Officials say telemedicine coordinators are not just jobs that connect doctors to patients. Doctors need to be fully aware of the patient’s health before they meet, and the people who make this possible are telemedicine coordinators. Therefore, for this, basic medical knowledge such as pharmacy, pathology, and anatomy is essential.
In addition, it is characterized by remote treatment, so knowledge of information and communication technology must be accompanied. First of all, you should be free to handle video services and related devices, and these days, when the ICT field is developed, you should know some about security because personal biometric data is sensitive information.
If you want to become a telemedicine coordinator, it is recommended to major in nursing, food nutrition, exercise physiology, and pharmacology related to the medical field because there are currently no departments related to telemedicine in Korea. I also recommend studying counseling because counseling takes up a large part of your work.
If you go to graduate school or enter society, it is advantageous to obtain a clinical or professional nurse certificate to understand the hospital’s system.
Telemedicine officials are currently mainly implemented in Korea, mainly for patients with chronic diseases, but over time, they hope to expand it to the entire population like Japan.